Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help crew is trained to shortly attend to all of our shared website hosting services customers’ questions and assistance questions. Through our ticket system, it will be possible to fill in your inquiry and a support staff representative will get back to you in less than maximum 60 minutes. In actual fact, practice has demonstrated that the normal response time frame is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time required. Our team of employees will undoubtedly be on–line for you 24x7x365 to react to all your inquiries and to correct any trouble you will likely have. You are able to submit a tech support ticket from your Control Panel or send us an e–mail any moment. In addition, on business days, you’ll be able to ring us or take advantage of the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guidance while working within the Control Panel, you could always simply click the Help control key and pick your concern in the set of posts that will appear. We have also turned most of the articles and reviews into instructional videos. The collection of educational videos will load if you pick the Videos key located on the top right.