One of the usual reasons to get a hosting server of your own is that you'll have full control over the software environment and you could install anything you wish. This will allow you to run programs which require specific software in order to be present on the hosting server, which isn't possible with a shared hosting server in which you could install software just within the account, but not on a root level. In case you are not very familiar with such matters, nonetheless, you may face issues because managing a hosting server of your own differs from managing a standard shared website hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our admins will be able to deal with a variety of tasks which should be done or can resolve many problems that you may encounter.
Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired with all virtual private server solutions we offer and you could add it either during the signup or anytime later on using your billing CP. It comes with 60 minutes of custom work on your hosting server, so our admins could aid you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it doesn't work correctly, so you won't have to waste time to find out what is wrong since they can aid you in a very quick and qualified manner. Because this is a one-time upgrade, you'll be able to get it only if you need it and if a particular task takes shorter time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is effective when you are unable to do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our Linux dedicated hosting services and as long as you add it, our experienced administrators can help you with anything on your server. Including installing any third-party software which you might want to use on the hosting server and troubleshooting any script that operates poorly or doesn't run at all. Our upgrade comes with an hour of work and in case a specific task isn't very time-consuming, we'll add the remaining time to your account. You will be able to discover how many minutes are left within your billing Control Panel and use them when you require assistance again. The Installation & Troubleshooting upgrade could be acquired at any moment, so in the event that you require something to be set up in the very beginning, you could add it to your order during the sign up procedure, while if you require assistance afterwards, you can add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack too, but in case you need more work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the very best possible way.