Q: What exactly does web site migration mean and what does it involve?
A: The web site migration service that we are offering is free of cost (within a certain limit). We will migrate your web site(s) to our avant–garde cloud hosting platform without you having to do anything. We know from experience that switching web hosting providers can lead to lost data and undesired downtime. That’s why we’ll do all that for you for free!We’ve got highly capable administrators whose primary job is to ensure that your website works precisely as it did on your former hosting platform. Our administrators are experts in migrating custom–made websites, as well as websites that are based on famous web apps such as WordPress and Joomla™.
Q: How much time will the website migration process take?
A: There are a lot of factors to bear in mind – the total number of web files, the physical size of the database, the complexity of the web site itself and the current workload of our website migration professionals, etc. However, we do try to carry out all web site migrations within a 48–hour time window. Smaller web sites are migrated much faster – usually in under 24 hours.
Q: Do you need something from me before you start moving my site?
A: We do not require any information that is personal. We will require, though, the login information for your old web hosting account and the name of the web site that you wish to transfer.
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: How about downtime? Will my website be offline?
A: Your site will continue to work just like it did before with your former hosting provider. As soon as we have finished the migration, your web site will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning properly, all you will need to do is modify the NS records associated with your domain. Your site will be transferred to us without any downtime.
Q: Will my current web hosting provider find out that I’m leaving them?
A: While we move your content, your hosting provider will not be aware of the transfer at all. We will never touch base with them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–based hosting platforms. In essence, if we can acquire access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.